Shipping policy

Thank you for shopping with AMBER ALESHA WOODFORD. We are dedicated to delivering your clothing products accurately, in excellent condition, and within a reasonable delivery window.

1. Order Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation.Processing times may be extended during high-volume order periods. We will notify customers promptly if there are any significant delays to your order.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Standard Shipping: 15 business days
Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, logistical constraints, or holidays.For international shipments, customs duties, taxes, or import fees may apply depending on the destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost.

3. Shipment Confirmation and Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking information.Tracking details typically become available within 24-48 hours after shipment.

4. Incorrect Address Disclaimer

Please verify that your shipping address is complete and accurate before completing checkout.AMBER ALESHA WOODFORD is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned due to an address issue, reshipping fees may apply.

5. Lost or Damaged Packages

Lost Packages:
If your package is lost in transit, please contact us within 7 days of the expected delivery date.
Damaged Items:
If your order arrives damaged, please contact us within 48 hours of delivery and provide clear photos of the damaged items and original shipping packaging.
We will review your case and work to resolve the issue as quickly as possible.

6. Apparel Care and Usage Notice

Clothing items should be worn, washed, and cared for according to the care instructions included with each product. AMBER ALESHA WOODFORD is not liable for damage caused by improper washing, drying, alteration, or misuse of the products.

7. Contact Information

If you have any questions regarding this Shipping Policy, please contact our support team:
Company Name: AMBER ALESHA WOODFORD
Phone: +(404) 791-9974
Email: support@digigizmotech.shop
Address: 4596 SYLVESTER CIR N, MACON, GA 31217, United States